Why are your US shipping prices so high?
Currently, the cost of shipping from Canada to the US is much higher through Canada Post than the rates that USPS charges for the same route in reverse. We are working on a solution to save our customer's both shipping fees and duties, and we will update you as soon as we can. In the interim, please keep in mind that the fees on larger packages like blankets are in CAD not USD.
What should I do if you are out of a product that I want?
Please email us at firstname.lastname@example.org and we will let you know when we expect to restock that item.
Where are you located?
We are located in Listuguj, Quebec, and travel all over the maritimes for events and pow wows.
Where do your products come from?
Many of our products are locally made or manufactured in Canada, and some of our products are made overseas.
What payment methods do you accept?
We accept Visa, Mastercard, Etransfers, money orders, Paypal, Apple Pay, cheques, and cash.
Can I pick-up my order?
Yes, at checkout you will be given the option of selecting local pick-up, and we will email you as soon as your order is prepared for pick-up at our showroom in Listuguj.
Can you bring my order to one of the communities you will be visiting?
Yes. Please select local pick-up at checkout and email us your location to schedule your delivery.
I heard your blankets are low quality and that's why they are affordable?
We pride ourselves on offering our customers great value and service and assure you that we go to great lengths to source products that are high quality. The occasional defect is out of our control, but we stand behind our products and are happy to offer a refund or exchange for all defective items. Our standard policy is within 30 days, but if you have any concerns about your purchase please contact us, as customer satisfaction is our primary concern.
Is it true that you donate to local organizations and even individuals? How can I get you to donate to someone I know?
We are committed to donating at least 10% of our net profits, from the struggling family next door to the underfunded local program. If you have an idea of a good place for our next donation to go, don't hesitate to contact us. We will also be establishing the Wele'g fund in 2023 in partnership with our sister brand Right Deadly, please stay tuned for further information.
Do you offer wholesale?
Yes, we do, and we will be launching a wholesale ordering option on our website in 2023. In the interim please contact email@example.com for wholesale inquiries.